Glock Silver Steel Watch with Green Silicone Band

March 15, 2025

The crew at Falls Jewelers did an excellent job with getting my rings resized. Each salesperson took the time to explain the process and keep me updated. They understood that my jewelry was special to me. They even cleaned my other rings. Great job, great service

March 12, 2025

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March 1, 2025

Falls does excellent custom work. They have great customer service tooo. We love shopping at Falls and have for 20+ years

February 28, 2025

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February 26, 2025

I found Falls Jewelers while searching for my wedding band. I had trouble locating the exact style I was looking for so called them after many failed (and somewhat questionable) interactions with other jewelers in the area. I spoke with Chase and he blew me away with his knowledge and customer service. He immediately located the exact setting I was looking for and ordered it with a supplier of theirs, inviting me in to try the setting on with no obligation to purchase and reassuring me that even if this setting does not work, we will find one that does. Absolute amazing customer service and definitely recommend them for an exceptional experience.

February 25, 2025

Staff is fabulous..Had a custom piece done..the experience was easy..Caleb took my ideas..really listened to my wants and delivered..from start to finish. They take the time with you..customer service is beyond superb..Thank you..I am planning the next redesign.. So very thrilled with my new ring ...Diana

December 24, 2024

Just bought a wedding band from Falls Jewelers. We were greeted quickly by Jane, who let me try on 10+ bands before I picked this one out. She was so nice and kept me informed. They resized it within 2 hours and cleaned my center ring for free. Thank you so much! I couldn’t be happier!

December 21, 2024

Extremely professional and courteous. Fast turn around with great service. Thank you Chase

December 19, 2024

Falls Jewelers in Concord is an absolute gem of a store! I recently visited to have my silver cross and chain cleaned, as well as a small repair on a broken rosary. Not only did they provide exceptional service, but they also went above and beyond by not charging me for the cleaning or repair. The woman who assisted me was incredibly kind and warm-hearted—she even shared that she owns a rosary herself, which made the experience feel even more special and personal. Their kindness and attention to detail were truly heartwarming, and it’s clear they genuinely care about their customers. Thank you, Falls Jewelers, for your generosity and excellent service. God bless you all! I highly recommend this store to anyone in need of quality jewelry service and a welcoming atmosphere.

November 7, 2024

My fiancé proposed to me while we were vacationing in Charlotte & we decided to go pick a ring out together while on our trip & we just so happened to find Falls Jewelers. We went in not knowing much about engagement rings & diamond quality and we were given wonderful attention and care when choosing the ring for us. Chase made us feel more than welcome and never pressured us once to make any decisions. He carefully explained what we needed to know & answered any all questions we had. Chase is the absolute man! Thank you so much for your amazing help & care and visiting your store will always be a fond memory for us!! 🫶 - G+A